What contaminates does it remove?

The Basic System is just that: an entry level whole house system that reduces some basic contaminants. Especially effective at disinfectants like chlorine and other chemical based contaminants, it provides a BASIC level of protection.

What are the main differences between the Premium System and the Basic System?

Better performance over a wider range of contaminants for a longer period of time. The easiest advantage for most people to understand is heavy metals. That list includes scary things like arsenic, lead, chromium and aluminum and others you do NOT want in your water – whether you are drinking it, washing your produce or bathing in it. Premium does an excellent job at protecting against heavy metals. The Basic only does a nominal job. The Premium also protects you better against industrial chemicals and pharmaceuticals and more. It’s easy to see the added protection and value.

Do I need to change my filters and if so, how?

The Basic will run for 700,000 gallons or 7 years and the sediment filter replaces annually – depending on your usage and water quality. When you purchase the replacement media, we ship everything you need to do the replacement including easy to follow to instructions.

What type of maintenance is required?

Our system is designed to provide great protection with easy maintenance – unlike inferior systems. Only requires an annual sediment filter change.

Do I have to back flush on the Basic System?

The Basic System does not require back flushing.

What is the warranty on the UltraHome Basic System?

AlkaViva LLC’s warranty covers the components of its UltraHome Whole House Systems. The length of warranty for parts is a period of 5 years for control valves, 10 years on media tanks, and there is no expressed warranty on media or other consumable or wearable items.

Does the system require electricity to operate?

The Basic Systems does not use power.

Does my water need testing prior to installation for any reason?

If you are on treated water, it is regulated to meet certain water quality standards, and our whole home filtration systems are designed to work within these standards. If you are on a private water supply like a well or catchment system you should have the water analyzed first. If you own your home, you should have a well report. We offer a few testing options including one for hardness. We can help you organize testing and our WQA Experts will analyze your results. We can design / build a custom system to meet any unique need or concern.

How do I find out the maximum PSI in my home, so I can make sure the system will work?

The system is engineered to work in water pressure between 20pst to 120psi. It will work in virtually any home’s water pressure.

Since the UltraHome whole house systems do not remove minerals, do we need to add anything to help my ionizer to perform?

No! You do not need any additional minerals*. The Basic System is designed to work with all of our ionizers.
* unless you have super soft source water with low minerals